Support Centre
Contact Support
Our support team is available Sunday to Thursday, 9am – 6pm GST.
Email: support@mawrid.com
Phone: +971 4 765 4321
Frequently Asked Questions
How do I track my order?
Log in to your account and visit the Orders section to see real-time tracking for all your purchases.
How do I return an item?
Initiate a return from your Orders page within 14 days of delivery. Our team will process your request within 2 business days.
How do I become a vendor?
Visit the vendor platform and complete the registration and verification process to start selling.
Is my payment information secure?
Yes. All payments are processed through Stripe with industry-standard encryption. We never store your card details.
